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Cashout problem all Browsers
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TOPIC: Cashout problem all Browsers

Cashout problem all Browsers 1 year, 7 months ago #1941

  • Nick_S
  • OFFLINE
  • Fresh Boarder
  • Posts: 8
  • Points: 10000
I bought JG Casino and it isn't working at all.
I can play games, but all my points are removed after I play, because I can't cashout.

I am running JG Casino 1.4 Alpha and Joomla 1.5.18, so both the newest versions.
How can I solve this problem?
Maybe I did something wrong in installation procedure, I just uploaded com_casino and installed via Joomla. I then clicked installation in JG Casino and it installed the plugin.

What I have tried:
Switching off: Hide Special Users
Enable Legacy mode
Other game than black jack(poker)

Re: Cashout problem all Browsers 1 year, 7 months ago #1942

  • Vanama
  • OFFLINE
  • Administrator
  • Posts: 712
  • Points: 5063069
What to do?

Check Casino Cashout plugin if is installed and enabled,

check gamedata folder if installed (root/casino/gamedata/gamename),

If You use any SEF, try switch off.
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Re: Cashout problem all Browsers 1 year, 7 months ago #1943

  • Nick_S
  • OFFLINE
  • Fresh Boarder
  • Posts: 8
  • Points: 10000
I have the plugin installed and enabled.
Gamedata does exist
I switched off System - Sef, but then the button Cashout doesn't do a thing(with sef on, it shows the browser is doing something but nothing happens)

What to do now?
Last Edit: 1 year, 7 months ago by Nick_S.

Re: Cashout problem all Browsers 1 year, 7 months ago #1944

  • Nick_S
  • OFFLINE
  • Fresh Boarder
  • Posts: 8
  • Points: 10000
double post
Last Edit: 1 year, 7 months ago by Nick_S.

Re:Cashout problem all Browsers 1 year, 7 months ago #1945

  • Nick_S
  • OFFLINE
  • Fresh Boarder
  • Posts: 8
  • Points: 10000
any1?

Like another person said on this forum, it looks like we are paying for a buggy module without installation manual and no support...
Can I ask for a refund if the module isn't working in a week?

Re:Cashout problem all Browsers 1 year, 7 months ago #1946

  • Vanama
  • OFFLINE
  • Administrator
  • Posts: 712
  • Points: 5063069
No support?

Try reinstall JG Casino or install JG Casino 1.3 stable. Version 1.4 is alpha!
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Please vote my extensions here. Thanks!
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